Question 1

How do I start sourcing a product with Globelink?

Accepted Answer

Send us the product details — a photo, link or spec sheet — together with your target quantity, target price and destination country. We come back within 24 hours with verified factory options, indicative pricing and recommended freight routes.

Question 2

Is there a minimum order quantity (MOQ)?

Accepted Answer

MOQs are set by each factory and depend on the product. We work with both small trial orders and full-container shipments, and we can often consolidate multiple suppliers into one shipment to help you reach an economical volume.

Question 3

Do you inspect goods before shipping?

Accepted Answer

Yes — every order includes a basic pre-shipment check. Full AQL inspections, in-line inspections and lab testing are available on request and quoted per order.

Question 4

What happens if the goods do not match the sample?

Accepted Answer

We document the discrepancy with photos and reports on-site and negotiate rework, replacement or refund with the factory before the container leaves China.

Question 5

Which shipping options do you offer?

Accepted Answer

Sea freight (FCL & LCL), air freight, rail and express courier — door-to-door or port-to-port. We compare 2–3 forwarders per shipment and book the best balance of price and transit time.

Question 6

Do you handle customs and documentation?

Accepted Answer

Yes. We prepare the commercial invoice, packing list, Bill of Lading, Certificate of Origin and any required certificates, and coordinate with your customs broker at destination.

Question 7

Which countries do you ship to?

Accepted Answer

We regularly ship to clients across Africa, the Middle East, Europe, the Americas and Asia-Pacific — 60+ countries served to date.

Question 8

Can I visit the factory or meet your team in Guangzhou?

Accepted Answer

Absolutely. We regularly host clients in Guangzhou, arrange factory visits, translation and transportation between facilities.

Question 9

How do you communicate during a project?

Accepted Answer

WhatsApp and email for day-to-day updates, scheduled video calls for milestones, and a shared order tracker so you always know the production and shipping status.

Answers before you
place the order.

Getting Started

Quality & Inspection

Shipping & Logistics

Working with Globelink

Answers before youplace the order.